Other Space Electronics pedals are shipped from Amsterdam, the Netherlands.
We ship worldwide. The shipping rate is calculated at checkout and does not include (any possible) local import taxes or duties that you might need to pay.
If your country isn’t listed in the drop-down menu of the Shipping section at check out, we’d still love to get a pedal to you, so please get in touch at firstname.lastname@example.org and we'll figure out the best shipping option.
Orders are shipped out every Wednesday, as soon as payment has been received. If you place an order on a Wednesday, it’s most likely your order will get shipped out the following Wednesday.
We’re a small outfit, so batching our shipments to once a week helps us stay on top of pedal building, new designs, and all the other stuff.
Shipments are labelled as sent from WESHIPVINYL. We’ve teamed up with some record labels here in Amsterdam to get good shipping rates, so we all ship under this name.
A tracking number is provided for each order and will be shared by email after your order has been processed with our shipping company.
**Due to the impact of COVID-19 across the world, it may take a bit longer than usual for your order to be processed and arrive. Postal services are being affected and packages going overseas or to highly impacted areas may be on hold indefinitely. We will keep shipping from a small warehouse with extra hygiene and safety measures. Don't hesitate contacting us if you have any question.**
Estimated shipping times (from Wednesday ship outs):
NL - 5 to 6 Business Days
Europe - 10 to 14 Business Days
World - 3 to 6 Weeks
We're currently facing a shipping surcharge (not sure if Covid related, or if it’s temporary) on orders to some zip codes in the following areas of the UK: Guernsey, Isle of Man, Isle of Wight, Jersey, Northern Ireland, Scotland/Scottish Highlands and Shetland Islands
It’s €19.50 on top of the quoted shipping price which is absurd - so if you happen to be ordering from one of these regions best to reach out first and we can come to a better shipping price arrangement.If you’re in one of these areas and happen to put an order through before contacting us, we’ll get in touch with you.
IMPORT DUTIES & SHIPMENT VALUE
Please note that international orders might be charged import taxes or duties. These are not included in the purchase price at check out and are the sole responsibility of the customer to pay to their local authority.
Unfortunately we can’t label international shipments as a “gift” or send them with a lowered value for customs, as this would surely get us into trouble with the man somewhere along the way!
PACKAGE NOT ARRIVED?
If your order has shipped, and you haven’t received it within the estimated transit times mentioned above, do check with the courier to ask if there are any orders from WESHIPVINYL as this is the shipping name we use on our packages. Your order might be waiting for you there.
Still not there? Please email us ASAP at email@example.com so we can look into it for you.
If you believe your item has arrived damaged, please get in touch with us right away at firstname.lastname@example.org.
HUGS FOR OUR DELIVERY FOLK FRIENDS
Due to the current pandemic, shipping in most places has suffered from delays, so please give the hard working delivery folks some leniency and kindness and be aware that you might have to wait a little longer for your order to arrive.